Frequently Asked Questions

Do you ship your roses from overseas? 
Never! Nothing But Roses is a proud, family owned business based in the USA. Every order is prepared and shipped directly from our facility in Mesa, AZ. This means you receive your roses quickly while supporting a local family business. Plus, every order comes with a USPS tracking number for your convenience to track every step of the way.

How fast will I receive my order? 
We're as eager as you are! Most orders within the US typically arrive within 2-3 business days once shipped. We strive to fulfill orders on the same day, but please allow 1-2 business days for processing during busy periods.

Are your roses durable? 
You'd be surprised! While our roses are as delicate as real ones, they're crafted to be surprisingly sturdy. We recommend handling them with the same care you would a fresh bouquet, but they're designed to withstand the test of time.

What if I'm not satisfied with my purchase? 
Your satisfaction is our highest priority. If you're not completely happy with your purchase, you can return it within 30 days for a full refund, subject to our terms and conditions. Please refer to our full return policy for more details.

Do you offer discounts for bulk orders? 
Yes, we do! We're thrilled when customers want to share the beauty of our roses in bulk. Contact our team at info@nothingbutroses.com for special rates on bulk purchases.

What materials are used in your products? 
At Nothing But Roses, we're committed to both quality and environmental responsibility. Our products are made using eco friendly materials that not only look beautiful but are also durable and sustainable. Plus, we recycle! 

How can I contact you if I have more questions? 
We're here to answer any questions you have! Feel free to email us at info@nothingbutroses.com or visit our Contact Us page. We're dedicated to providing you with the best customer service experience possible!